Work with complete context
Keep conversations, activities and commercial documents connected to the customer record.
Customer relationship management
A connected CRM for UAE sales teams.
Manage contacts, companies, leads, deals and customer activity in one company-scoped CRM workspace.
Included capabilities
- Contact and company records
- Lead and deal management
- Customer activity timelines
- Ownership and assignments
- Tasks and follow-up
- Company-scoped access
How it helps
Built into the wider Xentral workspace.
Xentral CRM gives sales and service teams a shared customer record. Instead of searching across spreadsheets, inboxes and personal notes, teams can see the relationship, current opportunity and next action in one place.
Make ownership visible
Assign records and tasks so every team member knows what comes next.
Protect workspace data
Company-scoped records help keep customer data within the correct workspace.
Connected platform
Explore more Xentral capabilities.
Sales pipeline
Track deals, stages, activity and follow-up with a clear sales pipeline built for multi-seat teams.
Learn moreConnect WhatsApp Business conversations to customer records, ownership and sales workflows in Xentral.
Learn moreEmail & campaigns
Connect company email, manage outreach campaigns and keep replies and engagement linked to CRM records.
Learn moreBuilt for the UAE
CRM for businesses operating in Dubai and across the Emirates.
UAE businesses often manage fast-moving enquiries, multilingual customer relationships and teams working across sales, operations and service. Xentral keeps that work in one company workspace, with clear ownership and connected records.
The platform is designed to support practical local operations: AED-based commercial activity, VAT-ready documents where applicable, WhatsApp-led customer communication and a marketplace focused on UAE business opportunities.
Frequently asked questions
Is Xentral CRM designed for UAE businesses?
Yes. Xentral CRM is part of a UAE-first operating platform built for companies working in Dubai and across the Emirates.
Does crm connect with the rest of Xentral?
Yes. CRM works inside the same company workspace as CRM records, team activity, marketplace operations and commercial documents where relevant.
Can a growing team use Xentral CRM?
Yes. Xentral supports multi-seat company workspaces with assignments, roles and shared operational visibility.
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