Xentral is an integrated business operating system that combines CRM, communications, marketplace, procurement, inventory, fulfillment, finance and HR into one platform. Built specifically for UAE businesses.

UAE business owners, SMEs, startups, healthcare providers, logistics companies, recruitment agencies and anyone running a business in the UAE.

Why should I use Xentral instead of multiple software tools?

Xentral eliminates the need for multiple tools. Everything is connected — your sales data updates inventory, inventory updates fulfillment, and fulfillment updates accounting.

Is Xentral compliant with UAE regulations?

Yes. Xentral is built specifically for UAE compliance. VAT management, E-Invoice generation, tax reporting and all local requirements are built in.

Can I automate purchase orders?

Yes. Set reorder points; when inventory drops below the minimum, Xentral alerts you to buy and can auto-create purchase orders.

Can I track inventory across multiple locations?

Yes. Xentral supports unlimited warehouses and branches with total and location-specific stock counts.

Which sales channels does Xentral support?

Noon, Amazon, Talabat and custom integrations. If you have a channel you want to connect, talk to us.

Which couriers does Xentral work with?

Aramex, FedEx, DHL, SMSA Express and others. We are constantly adding new couriers.

Is Xentral accounting software?

Yes. Full accounting with general ledger, journal entries, VAT compliance and financial reporting.

Can I process payroll for multiple employees?

Yes. Process payroll for all employees at once — Xentral calculates salaries, generates payslips and records payments.

xentral

WhatsApp Business inbox

Manage WhatsApp conversations inside your CRM.

Connect WhatsApp Business conversations to customer records, ownership and sales workflows in Xentral.

Start free Book a demo

Free to start · Multi-seat with role permissions · UAE-ready · AED & TRN

One connected system instead of disconnected tools.

Xentral's WhatsApp module brings customer conversations into the workspace where sales and service teams already work. Incoming and outgoing messages stay connected to the correct conversation and customer context.

Because every module shares the same customer and item records, the data you capture once flows everywhere — no re-entering, no silos, and a clear view for the whole team.

How it works

Built into the wider workspace.

Inbound and outbound messages
Conversation ownership
Customer-linked conversations
Media handling
Template-aware messaging
AI-assisted qualification

app.xentral.ae/dashboard

Open deals

New contacts

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Built to run real operations.

Keep conversations visible

Move WhatsApp communication out of personal phones and into the shared workspace.

Reply with context

See customer and sales information while managing the conversation.

Respect Meta rules

Work with the WhatsApp messaging window and approved templates.

WhatsApp Business Inbox

Omnichannel chat integrated directly into your CRM

Modern buyers prefer instant communication. Xentral WhatsApp integrates your official WhatsApp Business API directly into your central CRM workspace, letting sales and service teams manage high-volume inquiries simultaneously.

No more app-switching or siloed chat histories. Every inbound and outbound text, media file and document links directly to the client's profile. With team-wide routing, conversation ownership and AI-powered lead qualification, Xentral delivers immediate response times while staying fully compliant with official Meta guidelines.

Centralized team inbox

Manage all inbound and outbound client messages from a single dashboard.

Conversation routing & ownership

Assign active chats to account managers or support agents for clear accountability.

Context-rich conversations

Review complete customer CRM histories side-by-side with active chat windows.

Rich media handling

Send and receive layouts, paperwork, invoices and images instantly.

AI pre-qualification

Qualify inbound leads in the background before routing them to human agents.

Meta API compliance

Built-in support for official templates, messaging windows and broadcast rules.

WhatsApp CRM integration · Business WhatsApp Inbox · Shared Team Inbox · Meta WhatsApp for Business

Frequently asked questions

Is Xentral WhatsApp built for UAE businesses?

Yes. WhatsApp is part of a UAE-first platform built for companies working in Dubai and across the Emirates, with AED-first multi-currency and VAT-ready documents.

Does whatsapp connect with the rest of Xentral?

Yes. WhatsApp works inside the same workspace as CRM, operations, finance and commercial documents.

Can a growing team use it?

Yes. Xentral supports multi-seat workspaces with roles, assignments and shared visibility.

Ready to start?

Bring whatsapp into one connected workspace.

Connect WhatsApp Business conversations to customer records, ownership and sales workflows in Xentral.

Start free Book a demo