Keep conversations visible
Move WhatsApp communication out of personal phones and into the shared workspace.
WhatsApp Business inbox
Manage WhatsApp conversations inside your CRM.
Connect WhatsApp Business conversations to customer records, ownership and sales workflows in Xentral.
Included capabilities
- Inbound and outbound messages
- Conversation ownership
- Customer-linked conversations
- Media handling
- Template-aware messaging
- AI-assisted qualification
How it helps
Built into the wider Xentral workspace.
Xentral's WhatsApp module brings customer conversations into the workspace where sales and service teams already work. Incoming and outgoing messages stay connected to the correct conversation and customer context.
Reply with context
See customer and sales information while managing the conversation.
Respect Meta rules
Work with the WhatsApp messaging window and approved templates.
Connected platform
Explore more Xentral capabilities.
CRM
Manage contacts, companies, leads, deals and customer activity in one company-scoped CRM workspace.
Learn moreSales pipeline
Track deals, stages, activity and follow-up with a clear sales pipeline built for multi-seat teams.
Learn moreEmail & campaigns
Connect company email, manage outreach campaigns and keep replies and engagement linked to CRM records.
Learn moreBuilt for the UAE
WhatsApp for businesses operating in Dubai and across the Emirates.
UAE businesses often manage fast-moving enquiries, multilingual customer relationships and teams working across sales, operations and service. Xentral keeps that work in one company workspace, with clear ownership and connected records.
The platform is designed to support practical local operations: AED-based commercial activity, VAT-ready documents where applicable, WhatsApp-led customer communication and a marketplace focused on UAE business opportunities.
Frequently asked questions
Is Xentral WhatsApp designed for UAE businesses?
Yes. Xentral WhatsApp is part of a UAE-first operating platform built for companies working in Dubai and across the Emirates.
Does whatsapp connect with the rest of Xentral?
Yes. WhatsApp works inside the same company workspace as CRM records, team activity, marketplace operations and commercial documents where relevant.
Can a growing team use Xentral WhatsApp?
Yes. Xentral supports multi-seat company workspaces with assignments, roles and shared operational visibility.
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